Account and data deletion

Siuntera lets you delete your account and associated personal data. This page explains how to request deletion in the mobile app or by email. For how we handle data generally, see our Privacy Policy.

Delete your account in the app

1. Sign in to the Siuntera app on iOS or Android.
2. Open Profile → Privacy & data (or Settings → Privacy).
3. Tap Delete account and confirm. Your account is scheduled for permanent deletion after a 14-day grace period.

During the grace period you can sign in again or email support@siuntera.com to cancel deletion. After 14 days, account data (parcels, household sharing, and profile information) is removed from our active systems, subject to limited backups and legal retention described in our Privacy Policy.

Request deletion by email

If you cannot access the app, email support@siuntera.com from the address linked to your account. Include your full name and a clear request to delete your account and personal data. We may ask for information to verify ownership before processing the request.

What is deleted

Account deletion removes your profile, saved parcels, notification preferences, household memberships, and linked import settings from our production databases. Aggregated analytics and records we must keep for security, fraud prevention, or legal obligations may be retained in anonymized or minimal form as described in our Privacy Policy.

Questions

Account deletion or privacy requests: support@siuntera.com. Privacy