Terms of Use (EULA)

Agreement

By downloading, installing, or using Siuntera (“the App”) or our website, you agree to these Terms of Use and End User License Agreement (“Terms”). If you do not agree, do not use our services.

License

We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial parcel tracking in accordance with these Terms and applicable app store rules (Apple App Store or Google Play).

Service description

Siuntera provides parcel tracking aggregation, pickup reminders, household sharing, and related features. We are not a carrier and do not deliver parcels. Tracking data is sourced from third-party carriers and may occasionally be delayed or inaccurate.

Account responsibilities

You are responsible for maintaining the security of your account credentials and for all activity under your account. You must provide accurate information and comply with applicable laws when using the App.

Subscriptions and in-app purchases

Siuntera may offer optional paid subscriptions or other in-app purchases that unlock premium features (“Premium”). If you purchase Premium:

• Payment. Payment is charged to your Apple ID or Google Play account at confirmation of purchase. Prices are shown in the App before you subscribe and may vary by region and currency.
• Auto-renewal. Subscriptions renew automatically unless auto-renew is turned off at least 24 hours before the end of the current billing period. Your account will be charged for renewal within 24 hours prior to the end of the current period at the price shown in the App.
• Managing or canceling. You can manage or cancel your subscription in your device account settings: on iOS, open Settings → Apple ID → Subscriptions; on Android, open Google Play → Payments & subscriptions → Subscriptions. Deleting the App does not cancel your subscription.
• Free trials. If a free trial is offered, any unused portion is forfeited when you purchase a subscription, where applicable under app store rules.
• Refunds. Refund requests are handled by Apple or Google according to their policies. We do not process app store payment refunds directly.

Premium access is tied to your app store account and may be restored on a new device using the same store account and the in-app restore purchases option, where available.

Privacy

Our Privacy Policy at https://siuntera.com/privacy describes how we collect and use personal data, including data related to subscriptions and app usage.

Acceptable use

You may not misuse the App, attempt unauthorized access, scrape or overload our systems, or use the service for unlawful purposes. We may suspend or terminate access for violations.

Disclaimer

The App is provided “as is” and “as available” without warranties of any kind, to the fullest extent permitted by law. We do not guarantee uninterrupted service or carrier data accuracy.

Limitation of liability

To the maximum extent permitted by law, Siuntera and its operators are not liable for indirect, incidental, special, or consequential damages, or for missed pickups, expired parcels, or carrier service failures beyond our reasonable control. Our total liability for any claim relating to the App is limited to the amount you paid us for Premium in the twelve (12) months before the claim, or zero if you use only free features.

Changes

We may update these Terms from time to time. Material changes will be posted at this URL with an updated date. Continued use after changes constitutes acceptance where permitted by law.

Contact

Legal and subscription questions: support@siuntera.com